William Michael Lynn is a nationally recognized expert on tipping who has written over 30 publications on this topic. His work on tipping has been covered by ABC�s 20/20, BET�s Nightly News, and NPR�s Morning Edition, as well as by the Economist, Forbes, the Wall Street Journal, the New York Times, the International Herald Tribune, and numerous other newspapers and radio programs around the world.
A former bartender, busboy, and waiter, Mike received his Ph.D. in Social Psychology from the Ohio State University in 1987 and has taught in the marketing departments of business and hospitality schools since 1988. He is currently a professor of consumer behavior and marketing at the Cornell University School of Hotel Administration. He has a wife, two children, and three dogs. For more information about Mike and/or tipping, click one of the links below.
(Photo by Frank DiMeo/ University Photography)