(These papers are in PDF files. You will need Adobe Acrobat Reader to read them. To get Adobe Acrobat Reader, click here.)
Consumer Racial Discrimination in Tipping: A Replication and Extension
in (2008) Journal of Applied Social Psychology, 38 (4), 1045-1060.
Personality Effects on Tipping Attitudes, Self-Reported Behaviors and Customs
in (2008) Personality and Individual Differences, 44, 989-999.
The Effect of Server Posture on the Tips of Whites and Blacks
in (2007) Journal of Applied Social Psychology, 7(2), 201-209.
Race Differences in Restaurant Tipping: A Literature Review and Discussion of Practical Implications.
in (2006) Journal of Foodservice Business Research, 9 (4), 99-113
Tipping in Restaurants and Across the Globe: An Interdisciplinary Review
in (2006) Morris Altman (Ed.) Handbook of Contemporary Behavioral Economics: Foundations and Developments, M.E. Sharpe Publishers, pp. 626-643.
Increasing Servers' Tips: What Managers Can Do and Why They Should Do It.
in (2005) Journal of Foodservice Business Research, 8 (4), 89-98.
National Values and Tipping Customs...
in (2004) Journal of Hospitality and Tourism Research, 28, 356-364.
The Norm of Restaurant Tipping
in (2003) Journal of Economic Behavior and Organization, 52, 297-321.
Tip Levels and Service: An Update and Reconciliation
in (2003) Cornell Hotel and Restaurant Administration Quarterly, 42, 139-148.
Its Simpler than it Seems: An Alternative Explanation for the Magnitude Effect ion Tipping.
in (2003) International Journal of Hospitality Management, 22, 443-447.
Tipping and Its Alternatives: Business Considerations and Directions for Research
(in press at Journal of Services Marketing)
The Determinants and Consequences of Female Physical Attractiveness: Realistic Tests with Restaurant Waitresses
(in press at Archives of Sexual Behavior)
The Effect of Tipping and Other Ways of Compensating Employees on Perceived Restaurant Expensiveness
Beyond Gratitude and Gratuity: A Meta-Analysis of the Tipping Literature /
(Tables in separate document)
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